This Privacy Policy explains how personal data is collected and processed when you interact with this website (www.meeracraston.com) or request information via other methods. Your information will not be used or shared with anyone except as described in this Privacy Policy.

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2. Data controller

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Meera Craston is the data controller and is therefore responsible for your personal data. If you have any questions about this Privacy Policy, including any requests to exercise your legal rights surrounding your personal information, please contact Meera using the details set out below: 

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Full name: Meera Craston 

Email address: meera@craston.com

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3. When is personal information collected about you?

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Personal information may be collected via the following means:

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a. When you provide it directly 

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For example, personal information that you submit through the website via the contact us function, or or any personal data that you share when you communicate with Meera by email, phone or post.

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b. When it is indirectly obtained

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Your personal information may be shared by third parties, including business partners, sub-contractors in technical and payment services, advertising networks and search information providers. 

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c. When it is publicly available 

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Your personal data may be available from external publicly available sources. This may include information available on Companies House and the Charity Commission, electoral rolls, reputable media articles, publications and company websites and professional networking sites such as LinkedIn. Depending on your privacy settings for social media services, information may be accessed from those accounts or services, including from Facebook, Instagram and X. This information may be used to manage client records efficiently and effectively. Clause 6 below provides more information. 

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d. When you visit the website 

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The website uses cookies to improve your experience.

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What are cookies?  

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Cookies are tiny files of information sent by a web server to a web browser and stored by the browser. This communication enables websites to track traffic flows. Many websites use cookies, they are not a virus and help to tailor and improve your experience. 

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How this site uses cookies  

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Google Analytics is used to analyse the use of this website. Google Analytics generates statistical and other information about the website use by means of cookies, which are stored on users’ computers. This helps to assess the pages you find useful and those you do not, to help improve the site. It does not allow us access to your personal information or computer. 

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You can edit your cookie preference by adjusting your browser settings (visit your browsers Help tool for more information), however this may have a negative impact on the usability of this website. 

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4. What personal information is collected?

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The following kinds of personal information may be collected, stored and otherwise processed:  

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1. Your name and contact details, including email address, postal address, telephone number, and social media identity; 

2. Information about the services you use;

3. Information about your computer/mobile device and your visits to and use of this website, including, for example, your IP address and geographical location; 

4. Any other personal information which you choose to share with us as per clause 3. 

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Services are not provided directly to children (anyone under the age of 18) and their personal information is never knowingly collected. If you are under 18 and you provide information or access the services by lying about your age, you must immediately stop using the services.

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Under the UK General Data Protection Regulation (UK GDPR), the lawful basis relied on for processing personal information for the above purposes is your consent. You are able to remove your consent at any time. You can do this by using the contact details in clause 1.

 

5. How your information is used and shared

Your personal information may be used for the following purposes:

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1. to provide you with services, products or information that you have requested; 

2. to answer your questions/ requests and communicate with you in general; 

3. to analyse and improve services or information (including the website) or for our internal records; 

4. to display testimonials or case studies of satisfied clients on the website in addition to other endorsements, and with consent your testimonial may be posted along with your name, job title and organisation;

5. to audit and/ or administer the business accounts; 

6. to satisfy legal obligations which are binding on the business, for example in relation to regulatory, government and/ or law enforcement bodies with whom the business may work with 

7. for the prevention of fraud or misuse of service; 

8. and for the establishment, defence of enforcement of legal claims. 

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​Your information may also be shared with other business providers, partners and third party applications such as the website provider and other software providers as required to run the business effectively. It is possible that personal information collected from you will be transferred to and stored in a location outside the UK. 

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6. Securing your personal information​

Reasonable technical precautions will be taken to prevent the loss, misuse or alteration of your personal information. 

In the event that personal information is compromised as a result of a breach in security, the relevant clients will be promptly notified in compliance with applicable law.

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7. Data Access, Correction, Deletion and Opt Out​

For current or past clients, you can request to review, correct, update or delete inaccuracies to the information about you by emailing the contact detailed in clause 1.

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Your information will be retained for as long as needed to provide you with services, comply with our legal obligations, resolve disputes and enforce our agreements.

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8. Links to Other Web Sites 

Please remember that when you use a link to go from meeracraston.com to another website or service, this Privacy Policy does not apply to third-party websites or services. Your browsing and interaction on any third-party website or service, including those that have a link or advertisement on this website, are subject to that third party’s own rules and policies.

Social Media Widgets: The website includes social media features, such as LinkedIn and Vimeo, that run on this site. These features may collect your IP address and which page you are visiting on this website and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on this website. Your interactions with these features are governed by the privacy policy of the organisation providing it.

 

9. Changes to the Privacy Policy

The Privacy Policy is kept under regular review to make sure it is up to date and accurate. All changes to this Privacy Policy are effective when they are posted on this page.